Refund Policy

1. All Sales Are Final – No Refunds

Due to the custom nature of our artwork:

We do not offer refunds under any circumstances.

This includes (but is not limited to):

• Change of mind

• Ordering the wrong size

• Providing incorrect images

• Differences in color due to screen display variations

• Shipping delays caused by carriers

• Minor variations in artwork style, color, or layout

• Customer failure to approve artwork in a timely manner (if applicable)

All purchases are considered final once the order is placed.

2. Replacement for Damaged or Defective Items

Although we do not offer refunds, we do provide replacements in specific situations.

You may request a replacement only if:

• The item arrives damaged

• There is a printing defect

• You received the wrong item

To qualify for a replacement:

1. Contact us within 3 days of delivery

2. Email us at OfficialHeartPopArt@gmail.com

3. Include:

   • Your order number

   • Clear photos of the damage or defect

   • Photos of the packaging (if damaged)

We will review your request and issue a replacement if eligible.

3. No Replacements for the Following

We cannot replace items for:

• Images submitted with low quality or incorrect formatting

• Customer dissatisfaction with artistic interpretation

• Color variations between screens and printed canvas

• Incorrect shipping address provided by the customer

• Items lost or delayed due to carrier issues

• Failure to respond to emails or proof approvals (if requested)

4. Shipping Issues

If your package is lost or delayed by the carrier, we will help you file a claim, but we cannot issue refunds.

You are responsible for providing an accurate shipping address.

5. Contact Us

If you believe your situation qualifies for a replacement or if you have questions about our policy, contact us at:

📩 OfficialHeartPopArt@gmail.com